HANDELSBETINGELSER

Gældende køb på JanGustav.com

Terms and conditions for purchases at JanGustav.com

Generelle oplysninger

Jan Gustav 
Flensborggade 19, 3th
1669 København V
CVR nr.: 35896015
Telefon: +45 2119 2939
E-mail: jg@jangustav.com

General information
JanGustav (HosJanGustav)
Flensborggade 19, 3th
1669 Copenhagen V
Denmark
CVR no.: 35896015
Phone: +45 2119 2939
Email: jg@jangustav.com

Priser

Hos Jan Gustav tager vi forbehold for eventuelle fejl i vores angivne priser. Vi forbeholder os desuden retten til at ændre priser uden forudgående varsel. Der tages forbehold for udsolgte varer.

Prices
All prices are subject to change without notice and may contain errors. We reserve the right to correct any pricing errors and for items that may be out of stock.

Alle priser er angivet i danske kroner (DKK) og inkluderer 25% dansk moms.

All prices are stated in Danish kroner (DKK) and include 25% Danish VAT.

Betaling

JanGustav accepterer følgende betalingsmetoder:

  • VISA / VISA-Dankort

  • Mastercard

  • American Express (AMEX)

  • Apple Pay

  • Google Pay

  • MobilePay

Betalingen trækkes først, når varen afsendes.

Payment
We accept the following payment methods:

  • VISA / VISA-Dankort

  • Mastercard

  • American Express (AMEX)

  • Apple Pay

  • Google Pay

  • MobilePay

Payment is only captured once your order has been shipped.

Levering

Vi sender din ordre inden for 1–2 hverdage. Har du særlige ønsker til levering, kan du skrive det i kommentarfeltet ved checkout.

Vi tilbyder gratis fragt i hele Danmark.

Varer leveres til nærmeste pakkeshop eller til den angivne adresse, medmindre andet er aftalt.

Vi sender primært med GLS, men kan også benytte PostNord, DAO, DHL eller Bring afhængigt af ordren.

For visse varer gælder særlige leveringsvilkår, som vil fremgå før køb (f.eks. større værker).

Vi sender også til udlandet:

  • EU: DKK 29 - 49 – levering ca. 3–5 hverdage

  • Internationalt: DKK 49 - 99 – levering ca. 5–8 hverdage

Delivery
We ship orders within 1–2 business days. If you have specific delivery requests, please leave a note at checkout.

We offer free shipping within Denmark.

Orders are delivered to a parcel shop or the address provided at checkout unless otherwise agreed.

We primarily ship with GLS, but may also use PostNord, DAO, DHL, or Bring depending on the order.

Certain items may have special delivery conditions due to size or handling.

We also ship internationally:

  • EU: DKK 29 - 49 – delivery approx. 3–5 business days

  • International: DKK 49 - 99 – delivery approx. 5–8 business days

Orders outside the EU may be subject to import duties and taxes. These are calculated at checkout where applicable.

Reklamationsret

Der gives 2 års reklamationsret i henhold til købeloven. Reklamationsretten dækker fejl i materiale og/eller fabrikation.

Reklamationen dækker ikke skader opstået ved forkert brug, slid eller håndtering.

Reklamation skal ske inden for rimelig tid efter, at fejlen er opdaget.

Kontakt: hello@jangustavprojects.com

Right of complaint
You have a 2-year right of complaint in accordance with Danish law. This covers defects in materials or manufacturing.

The warranty does not cover damage caused by misuse, wear, or improper handling.

Complaints must be made within a reasonable time after discovering the issue.

Contact: hello@jangustavprojects.com

Returret (plakater)

Der gives 14 dages fuld returret på plakater købt via webshoppen.

Perioden regnes fra den dag, du modtager din ordre.

Du skal give besked om returnering via e-mail til hello@jangustavprojects.com.

Returns (posters)
You have 14 days to return posters purchased through the webshop.

The return period begins from the day you receive your order.

You must notify us by email at hello@jangustavprojects.com.

Returnering

Varer skal returneres uden unødig forsinkelse og senest 14 dage efter, at du har meddelt os, at du ønsker at returnere.

Returnering sendes til:

Jan Gustav
Att: Jan Gustav
Flensborggade 19, 3th
1669 København V

Varer skal returneres i original stand og emballage.

Returomkostninger dækkes af kunden.

Returns process
Items must be returned within 14 days after notifying us.

Return address:
JanGustav
Att: Jan Gustav
Flensborggade 19, 3th
1669 Copenhagen V
Denmark

Items must be unused and returned in original packaging.

Return shipping costs are the responsibility of the customer.

Refundering

Når vi har modtaget og godkendt din retur, refunderes beløbet inden for 10 arbejdsdage til samme betalingsmetode.

Refunds
Once your return is received and approved, your refund will be processed within 10 business days to the original payment method.

Originale værker

Originale værker sælges som beset og tages som udgangspunkt ikke retur.

Dette påvirker ikke dine lovbestemte rettigheder.

Original artworks
Original artworks are sold as seen and are generally non-returnable.

This does not affect your statutory rights.

Transportskader

Hvis din ordre er beskadiget ved levering, bedes du kontakte os hurtigst muligt og vedhæfte billeder af:

  • varen

  • emballagen

  • fragtlabel

Shipping damage
If your order is damaged during delivery, please contact us as soon as possible and include photos of:

  • the item

  • the packaging

  • the shipping label

Current Available Originals

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